Food delivery in Harare: how BZ Food works
BZ Food is a pilot in Harare: restaurants list their own menus, and you order from them for delivery by an approved driver or for pickup, with US$3.50 delivery on its own line and no service fee. Restaurants are joining now and card checkout is being switched on, so an order stays unpaid until it is.
| Delivery fee | US$3.50, its own line, all to the driver |
|---|---|
| Service fee | None |
| Driver tip | Optional, all to the driver |
| Restaurant commission | 10% on delivery, 5% on pickup, paid by the restaurant |
How does BZ Food work?
Restaurants and food shops in Harare list their own menus on BZ Food. You order straight from them for delivery or pickup. The kitchen accepts the order with a prep time, and an approved Shop Live driver brings it to your door.
What does delivery cost?
US$3.50 delivery on its own line, and no service fee. A tip is optional and goes to the driver in full. Pickup orders have no delivery fee and no tip. The minimum order is US$3.
Can I order a meal for family in Harare from abroad?
Yes. At checkout choose "Sending to someone else?" and add their name and phone. They get their own tracking link with the door code, and they read the code to the driver at the door.
Can I pay by card now?
Not yet. Card and EcoCash checkout are being switched on. Until then an order stays unpaid and the order page says so.
Which restaurants are on BZ Food?
BZ Food is a pilot in Harare and restaurants are joining now. Kitchens labelled Example only show how a menu looks; they are not real restaurants. If the place you want is not listed, a Shop Live shopper can go for you.
What does a restaurant pay?
10% of the order subtotal on delivery orders and 5% on pickup orders, paid by the restaurant. Our team approves each restaurant before it goes live.
Last checked 30 Oct 2026